These Terms of Use govern your access to and use of the Aqaree platform, website, mobile applications, and related services.

By accessing or using Aqaree, you agree to comply with these Terms of Use. If you do not agree, please do not use the platform.

1. About Aqaree

Aqaree is a UAE-based digital real estate marketplace designed to connect buyers, renters, investors, developers, brokers, and agencies through verified property listings and transparent digital tools.

The platform may include:

• Property listing services
• Broker and agency dashboards
• Property search tools
• Interactive maps
• 360° virtual tours
• AI-powered listing tools
• Mobile applications
• Communication and CRM tools
• Verification systems connected to government-approved APIs

2. Eligibility

To use Aqaree, you must:

• Be at least 18 years old
• Have legal authority to enter into agreements
• Provide accurate and complete information
• Use the platform in compliance with UAE laws and regulations

Businesses, agencies, and brokers using the platform confirm that they possess the required licenses and approvals to operate in the UAE real estate sector.

3. User Accounts

Users may be required to create an account to access certain features.

You are responsible for:

• Maintaining confidentiality of your account credentials
• All activities under your account
• Ensuring your account information remains accurate and updated

Aqaree reserves the right to suspend or terminate accounts involved in suspicious, fraudulent, or unauthorized activities.

4. Property Listings

4.1 Listing Accuracy

All brokers, developers, agencies, and property owners are responsible for ensuring that:

• Listings are accurate and truthful
• Property details are updated regularly
• Photos and videos represent the actual property
• Prices and availability are correct
• Listings comply with UAE property regulations

4.2 Verification

Aqaree may use government-integrated systems including ADREC and Madhmoun verification APIs to validate listings and property data.

4.3 Listing Removal

Aqaree reserves the right to:

• Reject listings
• Remove duplicate or misleading listings
• Suspend accounts associated with false advertisements
• Remove expired, sold, or invalid listings

5. Broker & Agency Responsibilities

Registered brokers and agencies agree to:

• Maintain valid real estate licenses
• Avoid misleading advertising practices
• Respond professionally to inquiries
• Comply with UAE advertising and real estate laws
• Use platform communication systems responsibly

Any misuse of the platform may result in suspension or permanent removal.

6. Platform Features & Services

Aqaree may provide:

• Advanced search filters
• Interactive property maps
• Saved property alerts
• Mortgage calculators
• Listing analytics
• AI-assisted listing generation
• CRM and communication tools
• Premium advertising options

Some features may require paid subscriptions or service fees.

7. Subscription Plans & Payments

Certain services on Aqaree may involve paid subscriptions, promotional packages, featured listings, or advertising services.

Users agree that:

• All payments are subject to applicable UAE taxes and regulations
• Fees may change with prior notice
• Subscription periods and billing cycles will be clearly communicated
• Failure to pay fees may result in suspension of services

Unless otherwise stated, fees are non-refundable.

8. Acceptable Use Policy

Users may not:

• Upload false or misleading information
• Attempt unauthorized access to systems
• Use automated bots or scraping tools
• Interfere with platform operations
• Upload harmful software or malicious code
• Impersonate another individual or business
• Use Aqaree for illegal or fraudulent purposes

Violation of these rules may lead to immediate account termination and legal action.

9. Intellectual Property Rights

All platform content including:

• Logos
• Branding
• Software
• Website design
• Graphics
• Text
• Databases
• Platform technology

are owned or licensed by Aqaree and protected under applicable intellectual property laws.

Users may not reproduce, copy, distribute, or exploit platform content without written permission.

10. Communication Monitoring

Aqaree may monitor platform communications for:

• Fraud prevention
• Quality assurance
• Regulatory compliance
• Platform security

Communication logs and interactions may be stored as part of platform operations.

11. Third-Party Services

Aqaree may integrate third-party services including:

• Government verification systems
• Payment gateways
• Mapping services
• Analytics providers
• Cloud hosting infrastructure

Aqaree is not responsible for third-party platform interruptions or external service failures.

12. Disclaimer of Warranties

Aqaree provides the platform on an “as available” and “as is” basis.

While Aqaree aims to maintain accurate and verified information, it does not guarantee:

• Continuous platform availability
• Error-free operation
• Accuracy of third-party information
• Completion of property transactions

Users are encouraged to independently verify all property-related information before making decisions.

13. Limitation of Liability

To the maximum extent permitted by law, Aqaree shall not be liable for:

• Financial losses
• Property disputes
• Indirect or consequential damages
• Data interruptions
• Listing inaccuracies provided by third parties
• Failed transactions between users

Use of the platform is at the user’s own risk.

14. Indemnification

Users agree to indemnify and hold Aqaree harmless from claims, liabilities, damages, or expenses arising from:

• Violation of these Terms
• Misuse of the platform
• Inaccurate listings
• Breach of laws or regulations

15. Suspension & Termination

Aqaree reserves the right to:

• Suspend accounts
• Restrict access
• Remove listings
• Terminate services

without prior notice if users violate these Terms of Use or applicable laws.

16. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from platform use shall fall under the jurisdiction of UAE courts.

17. Changes to Terms

Aqaree may update these Terms of Use periodically.

Continued use of the platform after updates constitutes acceptance of the revised Terms.